During my first visit to El Gato, I first met with a Vet Tech and then the Veterinarian Dr. Bibb to discuss the background and medical history of my two cats, and any current or ongoing issues. One of the cats had a recurring digestive issue that no other Veterinarian seemed able to properly diagnose and no antibiotic, special diet or medication seemed to resolve. Dr. Bibb prescribed another medication for her condition and briefly explained why she believed it would help. In less than a couple of weeks, for the first time in several years the condition had finally become better thanks to the experienced and knowledgeable Veterinarian. At El Gato I am told what to expect with any treatment, instructed when and how to administer any medications for my animals, the process of any procedure is always explained to me in terms so that I understand. My questions are answered. If there are options for treatment the outcome, costs and follow up are discussed.
I do not have insurance for my pets but I think the front office staff, when possible, is happy to assist you in completing your claim forms.
My experience with the staff at El Gato Veterinary Hospital is that they are attentive to the needs of my pets and my needs as the pet owner and the person paying for the care. Their prices seem fair and, in my experience, more than competitive particularly for the level of experienced care, knowledgeable treatment and compassionate service. The entire Staff is always friendly and professional, the environment is always sanitary, calm, and welcoming which is especially great if you have a pet that does not like to be away from her/his home.
Sometimes El Gato can be busy with people and their pets seeking medical care but things never seem hectic. If I call or email with any questions or concerns I always receive a response no matter what my question or concern may be.
I appreciate and value their on-site state of the art equipment, personal attention, and care along with the convenience of their digital records system for your pet’s medical records, vaccination reminders, the ability to schedule appointments, automated appointment reminders, and other conveniences that enhance the care for animals .
If you are not delighted with your pets’ current Veterinary Care, are new to the area, or in the process of getting a new pet and need to find a Veterinary Hospital that can provide the proper care for you and your pet I urge you to give El Gato in Los Gatos a call.
If your pets’ care and the relationship that you have with the people who provide care to your pets is important to you, I highly recommend the Doctors and staff at El Gato Veterinary Hospital.
I am grateful for all the Doctors and staff at El Gato have done, it has made an extremely positive difference in the lives of my cats and my own.
During our visit on a Saturday there was another client there that lives in San Francisco, I can see why they drive all the way down to El Gato Vet because they are simply amazing. Their office may not have all the frills of larger vets that I have been to but that far outweighs the genuine care you get for your pets here. We’ll definitely continue to bring Zeus here for as long as we can. Big thanks to the entire staff at El Gato vet.
The cats are 12 and 13 years old and they had never gotten their teeth cleaned so it was time. They had a lot of tartar and plaque building up and they need deep teeth cleaning. When I got the estimate, I did not expect it to be as high. One obvious reason is that they have to go under. However, the staff carefully went through every single line item and explained what they entailed. I made my decisions on what options to get and they were very helpful in the process. They always provide a lot of information and let you decide; no pressure or make you feel bad for the decisions you make.
The teeth cleaning went very well and the cats are very happy! I will continue to go back to Dr. Bibb for care.
I’ve even sent my friends to Dr Bibb for care for their pets.
One of my pets also had an emergency and sliced his paw she got him in same day and helped discuss treatment options that helped make me and my dog better better.
The doctors at El Gato will be honest with you about patient outcomes and fees, and will work with you to find the best treatment for your furry family member. The staff here have gone above and beyond for our cats, more than once. Honestly, my hubby and I have always felt so lucky to have found this place. We’ve often remarked that we wish that our human doctors and support staff could be this amazing!
They are often busy, but they will always make time for you. I’ve always left here feeling like my cats have been given the best care possible, and isn’t that what really matters? Thank you for all that you do for our fur babies, El Gato. You are appreciated more than you know :). 5+ stars!