Testimonials

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I brought my ~9 mo kitten in as a first time patient here, he wasn’t keeping food down for over 24 hours and they got me in within hours of my call. I told the vet techs his symptoms, they asked thorough questions & were very kind and personable. They took him in & I waited ~20 min for the vet to return with a full list (with prices) of treatment options and her recommendation given that there was no clear signs of what’s causing his sickness. I went with the vets recommendation of blood work (to rule things out), and a stomach-calming shot with bedrest and baby food. I was disappointed that I left with no clear indication of his sickness, but the vets recommended treatment worked a charm and he’s as good as new!! She suggested its just a passing sickness, and called me the next day with the test results. Attentive, compassionate, and affordable treatment at this vet office. I will be returning!

Michelle K.

The Staff and Doctor were very helpful! Check in was very clear and understandable. They addressed all of our concerns with our dog. While there they were able to lay out all of my options and vaccine options. They also explained the why or why not to get certain vaccines.

They were not pushy and seem to be the loving and care type of team. We are happy to be able to continue to take our dog to this vet for further treatments.

Chen Family

We love El Gato! They are friendly, compassionate and know just how to handle your beloved pet.

I’ve been taking my Cavalier King Charles Spaniel to them since he was a small pup. He is never afraid. In fact when he sees that he’s going there he can’t wait to get out of the car and see all of the friendly faces.

Cooper loves them and so do I.

Pat M.

The entire staff at El Gato is fantastic – kind, loving and so wonderful wth our pets – we LOVE them and wouldn’t go anywhere else. They are so responsive and caring when we have emergencies and always follow-up with phone calls to see how our pets are doing! I highly recommend them!

Mindy D.

We’ve been bringing our pets to El Gato since 1987, and have always valued their friendly, professional service. Dr, Bibb and staff have given each of our cats, rats and Vizsla the best of care, and helped us navigate option as illness and old age made their inevitable appearances. Their excitement over a new pet was only exceeded by their kindness and compassion as we had to move to palliative treatments. Office time was never rushed, and follow-up phone calls provided great guidance. A recent visit with our 4YO cat reminded me again why El Gato is still the best. Even with COVID restrictions, the friendly parking lot pickup of cat in carrier, car window cc payment, and a follow up (masked) conversation with Dr. Bibb left me feeling like something was still right in the world.

Maria R.

First time with a 7 yo rescue and they were amazing. Excellent care of both animal and owner. Communication was clear and understood. Prices are also excellent. Highly recommend.

Lana F.

Working with Dr Bibb and excellent staff to take care of my cats who fly to Hawaii with me every year. Paperwork is always handled smoothly.

Linda N.

The staff at El Gato have always been great to work with. I feel comfortable trusting them with the health of my pets.

Sandy A.

If you value your pets’ care and the relationship you have with the people who provide care to your pets I highly recommend the Doctors and staff at El Gato Veterinary Hospital in Los Gatos.

During my first visit to El Gato, I first met with a Vet Tech and then the Veterinarian Dr. Bibb to discuss the background and medical history of my two cats, and any current or ongoing issues. One of the cats had a recurring digestive issue that no other Veterinarian seemed able to properly diagnose and no antibiotic, special diet or medication seemed to resolve. Dr. Bibb prescribed another medication for her condition and briefly explained why she believed it would help. In less than a couple of weeks, for the first time in several years the condition had finally become better thanks to the experienced and knowledgeable Veterinarian. At El Gato I am told what to expect with any treatment, instructed when and how to administer any medications for my animals, the process of any procedure is always explained to me in terms so that I understand. My questions are answered. If there are options for treatment the outcome, costs and follow up are discussed.

I do not have insurance for my pets but I think the front office staff, when possible, is happy to assist you in completing your claim forms.

My experience with the staff at El Gato Veterinary Hospital is that they are attentive to the needs of my pets and my needs as the pet owner and the person paying for the care. Their prices seem fair and, in my experience, more than competitive particularly for the level of experienced care, knowledgeable treatment and compassionate service. The entire Staff is always friendly and professional, the environment is always sanitary, calm, and welcoming which is especially great if you have a pet that does not like to be away from her/his home.

Sometimes El Gato can be busy with people and their pets seeking medical care but things never seem hectic. If I call or email with any questions or concerns I always receive a response no matter what my question or concern may be.

I appreciate and value their on-site state of the art equipment, personal attention, and care along with the convenience of their digital records system for your pet’s medical records, vaccination reminders, the ability to schedule appointments, automated appointment reminders, and other conveniences that enhance the care for animals .

If you are not delighted with your pets’ current Veterinary Care, are new to the area, or in the process of getting a new pet and need to find a Veterinary Hospital that can provide the proper care for you and your pet I urge you to give El Gato in Los Gatos a call.

If your pets’ care and the relationship that you have with the people who provide care to your pets is important to you, I highly recommend the Doctors and staff at El Gato Veterinary Hospital.

I am grateful for all the Doctors and staff at El Gato have done, it has made an extremely positive difference in the lives of my cats and my own.

C T

El Gato Veterinary Hospital is fantastic. I used to take my two Tonkinese cats to another vet when they were young and just needed shots but when one of them got sick my friend recommended that I take my kitty to El Gato Veterinary Hospital. First of all, all the supporting staff including the receptionists are very professional and extremely helpful. Dr. Bibb is our main vet and she is very caring. I would not take my “kids” anywhere else.

The cats are 12 and 13 years old and they had never gotten their teeth cleaned so it was time. They had a lot of tartar and plaque building up and they need deep teeth cleaning. When I got the estimate, I did not expect it to be as high. One obvious reason is that they have to go under. However, the staff carefully went through every single line item and explained what they entailed. I made my decisions on what options to get and they were very helpful in the process. They always provide a lot of information and let you decide; no pressure or make you feel bad for the decisions you make.

The teeth cleaning went very well and the cats are very happy! I will continue to go back to Dr. Bibb for care.

Eriko Y.

This Veterinary Hospital is all that plus more! I brought in a Chihuahua rescue for a checkup and to schedule teeth cleaning and they were so wonderful and just loved my little Chihuahua girl “Star”. Yesterday, Little Star went under for teeth cleaning and let me tell you!!! like night and day.. so clean, no more bad breath and the price is very competitive. The people there are professional and sweet. El Gato Veterinary Hospital is the 2nd oldest VET hospital in Los Gatos history. They strive in making their patients and their patients parents comfortable and are up to date on the latest and greatest in Veterinary care. Looking for a Vet, don’t think twice, don’t walk..run to this place! lol.. really.. do yourself and your pet a favor 🙂

Linda W.

This is an amazing office, I have a German Shepherd who has allergies and several spontaneous flare ups throughout the year. Dr.Bibb is my vet and she has been nothing but the greatest. We accidently came during a meeting and Dr.Bibb was willing to put the meeting on hold to check my Shepherd, Sheela out. We have also requested at the last minute medication and they were able to get it to us within 30 minutes before closing and Dr.Bibb insisted to see Sheela even though they were closing and continued after hours but her performance was never altered because of this. She answered any questions I had, there was no rush, and she is simply amazing in what she does. Thank you Dr.Bibb!

Brittany K.

We have been coming to El Gato Veterinary for over 5 years. Everyone is very friendly and takes such good care of our yellow Labrador Luca. I would highly recommend Dr. Bibb and staff for your veterinary needs!

Sascha V.

I’m a long time animal owner and have been to a lot of different vet clinics. On this visit, other than a dire diagnosis, I can’t think of anything that could have been improved upon on our visit.

This is my first time at El Gato and also my first time bringing a chicken in for treatment anywhere (I’m mostly a dog person). Dr. Sarah was very professional, clearly very knowledgeable, and extraordinarily patient with our difficulty coming to a decision on a course of action in the face of a diagnosis with a bad projected outcome (impacted gizzard). We opted for crop surgery and are still waiting to see if our little Ava recovers. Dr. Sarah followed up the next day to see how Ava was doing, and gave good advice to prevent a similar problem occurring in the rest of our little flock.

I also especially appreciated the Covid safety precautions in effect at the clinic. I have never liked bringing critters into the waiting area of a veterinary office anyway, because you never know which critters are contagious, and which are possibly dangerous and insufficiently contained. The current system of seeing patients safely is very well thought out and workable.

Marli K.

Yet another 5 star review for this place. Everyone was incredibly friendly, professional, and patient. Their COVID protocols were also very well organized (you stay in your car and they come to you.) Ended up being a bit pricier than I expected, but considering the level of care (and the fact that my cat was apparently a little monster… I’m so sorry) I would 100% recommend this place to everyone.

Thomas S.

Dr. Sarah has taken care of my two pugs, Lily and Gigi. She and the staff are knowledgeable, wonderful and caring. So happy to have found a super veterinary hospital.

Kathy N.

Can’t wait until we can actually come inside, but I appreciate your thoroughness and willingness to discuss and answer questions.

Joyce S.

Perfect as always and feel like my dog is always treated well and cared for. I always recommend El Gato Vet 😊

Monica P.

We have taken our pups to El Gato Veterinary Hospital for 26 years! Love the front office staff, the doctors and their compassion for our canine family members!

Elyse E.

I recently went to El Gato Vet recommended by my co-worker for our lil silkie chicken who we thought was egg bound but that did not end up being the case Unfortunately she had a massive tumor inside that was making her very sick and a lot of fluid build up. She did not show signs until it was too late Which by the way Chickens will do that to protect themselves from being picked on by the flock.It was my first time there and due to Covid-19 things were not normal for going in to the vet . they had parking spaces with numbers so that made it easy and you just call them to let them know you arrived for your appointment. They were all so kind and so efficient and caring for our little Stormy The doctor went over a different options but it was not fair to Stormy I had to make a very difficult decision because to not let her suffer anymore and had them euthanize her. She was our pet and I was a mess and they were honestly very caring staff and I truly felt that they cared and I give them a million stars if I could! Today I was opening my mail and received a beautiful card from there office and staff members telling me how sorry they were for my loss. Of course teared up but it honestly was so thoughtful and I will definitely use them again for any future visits for my other pets.

Kristi G.

We just completed our “Puppy Package” at El Gato Veterinary Hospital. It was such a great value for us and our new puppy. Dr. Bibb provided extraordinary care, answering all our questions. Going above and beyond , coaching us on things we need to do with our new puppy now, so we don’t have behavioral issues when he is full grown. I haven’t had a dog in 20 yrs, so that was much appreciated!

Catherine and John who work in the office show sincerely care and enthusiasm in all that they do, along with the other staff members.

I am most appreciative to the large animal vet that referred me to this great clinic.

Janet O.

El Gato Veterinary Hospital is one of the best Vets in town. They are caring and concerned about your pet. Our pet has been going there for almost 5 years, and we have received the best care available.

Linda G.

El Gato Veterinary Hospital and Dr. Bibb have been very special to me for eight years. My mini schnauzer had many problems in her younger years.

I feel most fortunate that El Gato was recommended. Dr. Bibb has always been attentive in treating her and also consulting with other vets and nutritionists. I am so grateful for the extra time and effort she puts in for her patients. The staff is very caring and supportive in taking care of my pet and others I am familiar with. During this difficult Covid time they are doing an exceptional job under difficult circumstances. I highly recommend El Gato.

Margo T.

El Gato Veterinary Hospital is one of the best veterinarian practices in the Bay Area. Top notch care and staff that will take the time to ensure you know exactly what’s going on with your pet.

Walter L.

My husband and I have consistently received top notch care for our cats here over the last 10 years, not to mention the compassion, kindness, knowledge and professionalism that Dr. Bibb and her staff have always shown us. We truly appreciate everyone and what they do at El Gato Vet Hospital. Every experience there always leaves us feeling thankful that such a wonderful vet practice exists! We will always be happy to recommend you to our family and friends!

Karla C.

We came here from a recommendation from our dear neighbor. We called in on a weekday to be seen the following weekend without any issues. Our appointment was with Dr. Bibb and we both couldn’t have been more impressed with how knowledgeable she is. Our poor pup was diagnosed with having a Mast Cell Tumor. We were given invoices of how much things would cost and they were very hospitable in changing things up if we wanted to. Surgery was scheduled for Monday morning and both drop off and pick up was a breeze. They even called the next day to see how Zeus was doing.

During our visit on a Saturday there was another client there that lives in San Francisco, I can see why they drive all the way down to El Gato Vet because they are simply amazing. Their office may not have all the frills of larger vets that I have been to but that far outweighs the genuine care you get for your pets here. We’ll definitely continue to bring Zeus here for as long as we can. Big thanks to the entire staff at El Gato vet.

Stephanie G.

Dr Bibb is incredible. I bring all three of my dogs here. Every time we come we are treated so well and all of my questions are answered.

I’ve even sent my friends to Dr Bibb for care for their pets.

One of my pets also had an emergency and sliced his paw she got him in same day and helped discuss treatment options that helped make me and my dog better better.

Maryam M.

I just want you Yelpers to know I’m still coming here regularly and I’m still getting GREAT and personalized service. My cats are never anxious (well except for the thermometer time). The staff are very caring and are focused on what’s best for the animal.

Lara F.

Have been coming here for 2 years with our Russian blue. Have always had excellent service, been seen promptly and dealt with friendly, knowledgeable staff. Highly recommend!

Anna S.

The care and compassion at this vet clinic is wonderful, not only for the pet patients but also for pet parents. I really appreciate them! And Montana says thank you with his eyes!

Claudia L.